1. Account & Revenue Management
· Act as the primary point of contact for assigned partners and telecom operators.
· Monitor and analyze VAS revenue streams, ensuring targets are met.
· Identify revenue leakage areas and implement corrective measures.
· Prepare and present performance reports (daily/weekly/monthly).
2. Coordination & Communication
· Liaise between internal teams (IT, Marketing, Finance) partners and operator operators for smooth service delivery.
· Handle operator escalations and ensure timely resolution.
· Manage service activations/deactivations and troubleshoot technical issues.
3. Business Growth & Compliance
· Work with operators to launch new VAS products (Digital Contents, Premium Games, SMS, Data, USSD, RBT, etc.).
· Ensure compliance with operator guidelines and regulatory requirements.
· Negotiate commercial agreements (pricing, revenue share).
· Collaborate with partners to design and launch new VAS products.
· Explore new partnership opportunities to expand service offerings.
· Prepare business cases and ROI analyses for joint initiatives.
4. Reporting & Analytics
· Track KPIs (Key Performance Indicators) like ARPU, churn rate, and subscriber growth.
· Provide insights for revenue optimization and customer retention.
5. Team Leadership & Development
· Supervise and mentor a cross-functional VAS operations team, ensuring alignment with operator/partner objectives and organizational goals.
· Delegate tasks effectively, monitor performance, and provide guidance on technical/operational challenges related to VAS delivery.
· Conduct training sessions to upskill team members on emerging telecom technologies and partner management best practices.
· Education: Bachelor’s in Telecom, Business, IT or related field.
· Experience: 3-5 years in private sector coordination and revenue assurance, (Telecom VAS, Operator Management) is a plus.
· Strong negotiation & relationship management.
· Proficiency in Excel and data analysis in Power BI or other tools.
· Proficiency in problem-solving, multitasking, and clear communication.
Performance Metrics:
· Revenue growth from VAS services.
· Operator satisfaction (timely issue resolution).
· Accuracy in reporting & compliance.
Interested Afghan candidates with the required qualification and experience should submit their applications electronically through hr@yrmpt.com email. To avoid confusions, disagreement and conflicts during recruitment process all applicants are required to clearly mention position title (Sr. Coordinator VAS Telecom) and vacancy announcement number (YRMPT-HR-062) in the subject lines of their emails. otherwise, their CV's will not be considered for this vacant post.
Yama Ramin Media Production and Technology Company - YRMPT is a lead media production and technology company registered with Ministry of Commerce and Industries of Afghanistan working with different firms and organizations in Afghanistan. For more information, please visit our website www.yrmpt.com.