2. Key Responsibilities
A.Sales Generation & Business Development
- Identify and target new clients in courier, cargo, logistics, ecommerce, and warehousing sectors.
- Conduct regular field visits to markets, business hubs, courier shops, industrial zones, and corporate clusters.
- Approach small, medium, and large courier companies to offer MOAM’s domestic/international network and wholesale solutions.
- Present MOAM’s service portfolio, pricing, and value propositions to prospective clients.
- Follow up on sales leads and convert prospects into active customers.
B.Courier & Cargo Sales (Inbound, Outbound & Intercity/Intracity)
- Promote inbound and outbound courier services, ensuring clients understand available routing options, timelines, and pricing tiers.
- Drive sales for domestic, intercity, and intracity courier solutions including express, standard, and economic services.
- Support clients require multimodal cargo solutions (air freight, road freight, and sea freight).
- Ensure accurate entry of sales data and customer information into the CRM system.
C.Client Relationship Management
- Act as the primary field representative for client interactions.
- Maintain regular communication with existing customers to ensure satisfaction and repeat business.
- Coordinate with Customer Care to resolve service issues or escalations promptly.
- Retain clients through trust-building, responsiveness, and proactive engagement.
D.Market Intelligence & Competitor Analysis
- Gather market insights related to pricing, service gaps, competitor performance, and new market trends.
- Identify emerging sectors with logistics needs (e.g., e-commerce, pharmaceuticals, manufacturing, retail).
- Provide the C&BDU with recommendations for pricing updates, service improvements, or new product offerings.
E.Coordination & Reporting
- Coordinate with Operations, Dispatch, Customer Care, and Warehousing teams to ensure smooth service delivery.
- Submit weekly reports, visit logs, performance summaries, and sales forecasts.
- Maintain 100% accuracy of records, ensuring all client interactions are documented in the CRM.
3. Required Qualifications & Experience
• Bachelor’s degree in business, Marketing, Logistics, or a related field.
• Minimum of 1 year of experience in sales, preferably in logistics, cargo, courier, or supply chain sectors.
• Knowledge of local courier and logistics markets is a strong asset.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work under pressure with targets and deadlines.
4. Skills & Competencies
• Strategic selling and negotiation
· Customer relations management
· Understanding of courier, cargo, and warehousing operations
· Commercial awareness and planning ability
· Strong reporting, documentation, and communication skills
· High level of integrity, professionalism, and proper dressing/presentability
· Ability to use MOAM’s online logistics platform to connect clients with different service modes (courier, cargo, warehousing, etc.)
Qualified candidates are required to clearly state the vacancy reference number in the subject line of their email and submit their CVs in PDF format to:
careers@moamlogistics.com
MOAM Ltd, a visionary venture of QUQNOOS Investment Ltd. is reshaping Afghanistan’s logistics through a comprehensive platform merging cargo, courier, and warehouse management, fostering a cohesive, technology-driven ecosystem. Based in Kabul and rooted in UAEs dynamic market. It’s not just a company; it’s a movement towards creating a unified marketplace, enhancing connectivity, and building a comprehensive network across the nation.