Telecom Sales Agent – Key Responsibilities
1. Customer Acquisition:
• Identify and approach potential customers to promote telecom products and services.
• Conduct field visits, cold calls, or in-store interactions to generate new sales.
2. Product Knowledge:
• Maintain in-depth knowledge of telecom products (SIM cards, internet packages, devices, etc.).
• Explain features, benefits, and pricing to customers in a clear and convincing manner.
3. Sales Execution:
• Sell telecom services such as voice/data plans, SIM cards, and top-up vouchers.
• Meet or exceed assigned sales targets and performance metrics.
4. Customer Support & Registration:
• Assist customers with KYC (Know Your Customer) and SIM registration procedures.
• Provide after-sales support and handle basic customer complaints or queries.
5. Reporting & Documentation:
• Keep accurate records of daily sales, customer feedback, and stock levels.
• Submit reports to supervisors or sales managers as required.
6. Market Intelligence:
• Monitor competitor activities, pricing trends, and customer preferences.
• Provide feedback to improve products or marketing strategies.
7. Brand Promotion:
• Represent the telecom brand professionally in the market.
• Support marketing campaigns, product launches, and promotional events.
8. Team Collaboration:
• Work closely with other agents, supervisors, and distributors to achieve group sales goals.
• Share best practices and coordinate in solving customer issues.
- Communicate in local languages specifically (Pashto)
- High school graduated
- Good communication skills
- Knowledge of Microsoft office packagea
Please send your applications to mention below email address
Fazal.sabernoorzaisouth@ants.af
Please mention the reference number in your email title while sending your application
Location: Paktika (sharana city)
SNTS was established in 2017 and has rapidly grown to become one of Afghanistan’s leading telecommunications service providers. With a strong presence in the southern and southeastern regions of the country, SNTS plays a key role in connecting communities and supporting digital inclusion. Proud to deliver a wide range of telecom services, products, and solutions tailored to meet the evolving needs of both individual and business customers. Our commitment to operational excellence, customer satisfaction, and innovative service delivery has earned us a solid reputation in the Afghan telecom market. Our Core Services Include: • Distribution of Etisalat SIM cards, recharge cards, and digital services • Customer support and subscriber registration • Sales and marketing of telecom products • Regional logistics and channel management Our Mission: To provide reliable, accessible, and high-quality telecommunications services that empower communities and bridge the digital divide in Afghanistan. Our Vision: To be the preferred telecom distribution and service partner in Afghanistan, recognized for integrity, innovation, and excellence in service delivery. Service Regions: • Southern Afghanistan • Southeastern Afghanistan