- Supervise and develop all recovery staff functionally
- Manage loan default and written off loans by undertaking daily to monthly analysis and
- reporting issues/exceptions/severity to Head of Legal & Recovery and management.
- Ensure monthly loan recovery work plan has been firmly implemented by loan recovery
- officers;
- Conduct regularly scheduled field visits as well as surprise visits to ensure recovery
- procedures are properly implemented and followed by field staff;
- Ensure staff understands the contingency plan and knows how/when to put it in place;
- He is responsible to provide ongoing assessment and training to branches/recovery team to
- reduce write off cases
- Recovery Manager is responsible for portfolio analysis, assigning portfolio, portfolio
- transfer, training/coaching and field visit with ROs
- Analyze delinquent accounts and prepare report on highest risk accounts including
- recommendations for resolution;
- Strengthen the capacity of recovery staff through continuous on-the-job training, assessment,
- coaching, etc;
- Work with staff to help set targets and work towards continuously improving to achieve
- those targets;
- Any other duties that may be assigned by the Head of Legal & Recovery from time to time
- Follow up of the registered case with the legal Manager
- Helping branches on the recovery of problematic clients with the coordination of the legal
- Manager.
Planning, monitoring, reporting
- Together with Head of Legal & Recovery, direct the preparation of the recovery plans
- and budgets
- Monitor the implementation of recovery plan.
- Develop and implement adequate performance reporting
Knowledge & Education:
- Desirable: bachelor degree is required at minimum in Business, law, Finance or Economics
- with 5-7 years or work experience in Banking and Microfinance at managerial position while
- Master’s degree is preferable.
Job Skills:
- Experience in developing and implementing strategic/operational plans for financial
- institutions.
- Excellent organizational, planning, analytical and problem-solving skills,
- High level of customer service and strong willingness to work in the field,
- Strong business management and negotiation skills,
- Experience managing and motivating a large staff,
- Excellent interpersonal, communication and training skills,
- Excellent technical report writing skills and computer literacy,
- Fluency in regional/local language, working knowledge of English,
- Availability domestic travel (up to 30%).
Exposure:
- 5-7 years plus experience minimum in banking or microfinance as dealing with operation and
- at least 5 year experience in management and staff supervision. Fluency in English is
- required and communicating with local languages
Interested candidates can send their CVs to: vacancies@mutahid.org.af
Note: Candidates must write the position and reference number in the email's subject line. (R-RM, Mutahid-KBL/73/2025)
Mutahid Microfinance Institution (MFI) is one of the leading Islamic microfinance institutions in Afghanistan. A wholly owned subsidiary of the Microfinance Investment Support Facility for Afghanistan (MISFA), the country’s apex microfinance agency. As a regulated institution licensed by Da Afghanistan Bank (DAB), Mutahid offers Shariah-compliant financial solutions designed to meet the diverse needs of aspiring entrepreneurs, small business owners, and underserved communities. Its ethical and interest-free products reflect both Islamic values and a deep commitment to social impact. With a growing footprint of 17 branches across 10 provinces, Mutahid continues to expand access to finance, stimulate local economies, and foster a resilient culture of entrepreneurship. Through tailored services, client-centric support, and operational excellence, Mutahid remains a trusted partner in Afghanistan’s journey toward inclusive and sustainable development.