Field Operation Assistant will work under the overall guidance of the department Head.

He/she will fulfill the following duties and responsibilities:

MSP Acquisition & Outreach:

• Identify and reach out to potential Customers.
• Conduct presentations and introductory meetings to promote Software. in the assigned locations.

Onboarding:

• Coordinate the onboarding process for new customers.

Training & Support:

• Provide one-on-one or group training sessions for customers on how to use the system.
• Educate Customers about services and features.

Marketing & Visibility:

• Distribute marketing materials (flyers, banners, stickers, etc.).
• Support local brand presence through field visits and relationship building.

Reporting:

• Maintain records of on boarded Customers.
• Submit weekly performance reports and feedback from the field.

Coordination:

• Closely coordinate with the other Teams and departments.
• Participate in periodic virtual check-ins, planning calls, and performance reviews.

Deliverables:

• Successful and timely delivery of all tasks and assignments provided, in alignment with monthly operational targets.
• Successful setup and activation of softwares.
• Submission of proper documentation.

IV. Impact of Results

• Expand Parsa Technologies market size by increase in sales; bringing new clients, services for existing clients and promoting existing and pipeline products ; Innovative idea according to the market needs to be transform as a product.

Competencies and Critical Success Factors

Functional Competencies

Knowledge Management and Learning

• Shares knowledge and experience;
• Actively works towards continuing personal learning and development and applies newly acquired skills.

Development and Operational Effectiveness

• Ability to perform a broad range of parallel specialized activities
• Strong communication skills.
• Strong Pashto, Dari and English writing and speaking skills.
• Experience of working with financial systems
• Computer skills

Leadership and Self-Management

• Focuses on result for the client and responds positively to feedback;
• Ability to team work.
• presentation skills
• Consistently approaches work with energy and a positive, constructive attitude;
• Demonstrates openness to change and ability to manage complexity.
• Ability to handle daily tasks mainly in the field.
• Ability to establish good working relations with a range of stakeholders.
• Ability to coach, mentor, and develop people skills.
• Ability to focus on results
• Consistently approaches work with energy in a positive and constructive attitude.