A-Specific Job Responsibilities:                  

• Configuring the point-to-point devices and setting up the Local Area Network and configuring     and troubleshooting routers, Access point and switch for LAN networks.
• Configuring the Kerio controller for monitoring the users and adding the active directory or client
• AMI Advanced Metering Infrastructure server monitor and full control all the times.
• SCADA server config-install and monitoring in main office and shorabak HEPP.
• Ensure security and privacy of Security camera server, cabling and IP camera or any related device.
• Finclient Billing server, Power edge Billing server and POS terminal
• Managing and config the POS terminal and troubleshooting of the POS at the meantime.
• Managing the finance server of Dynamic 365 server config-install and monitoring.
• Config and managing the SMPP- SMS protocol in billing servers for sending the electronic bills, online payments, and damaging message to the customers
• Managing the share clouding server and adding the users for new hired employees and taking backs
• Managing and monitoring the Call Center server data base of voice backup.
• Managing and configuring the finger biometric and alarms in main office and shorabak HEPP
• Managing and configuring the conference room device router, microphone, screen and sensor camera throw-out wired and wireless.
• Online System integration in advanced buck up from servers. SQL server Database.
• Providing the orientation of guidance to users on how to operate new software and computers.
• Managing the online UPS for Supporting all electricity devices and servers uptime 24/7.
• Organized and coordinated IT training of the staff and Managing equipment.
• kept the hardware and software inventory up-to-date and accurate and Check computer hardware (HDD, SSD, mouses, keyboards etc.) to ensure functionality.
• Overall, In Hardware specialist or technician maintains the equipment.
• mail servers BEC domain access and availability, and authorized domain access.
• Setting IT goals for an organization and implementing plans to meet them and Researching new 

B-GENERAL Responsibilities: 

• Administer network and data security, including directory, group policy, firewalls, virus protect.
• Maintain log of account logins and passwords
• Maintain inventory of technology hardware, software and other resources
• Meet with managers to discuss system requirements, specifications, costs.
• Provide training and orientation to users of new and existing technology
• Manage the IT departments annual budget and ensure efficiency and effectiveness.
• Resolving the issues of districts networks, internet, printers and other issue via remotely
• Install the new POS for main office and districts inspectors also train them after any changes.
• Troubleshooting the Finclient server in main office and districts and resolving the issue our border districts remotely or Provide helpdesk or TeamViewer for technical support either by phone, remote access, or site visits
• Perform data backups to ensure all company owned work is saved
• Install and update network system improvements
• Install and configure wireless networking equipment
• Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
• Assist with the design, implementation, and support of new software and features
• Evaluate connectivity issues, equipment, and software and hardware
• Respond to IT issues; hardware maintenance, software, networking, etc.
• Oversee troubleshooting for system errors
• Set up equipment for new users and employees
• Consult with vendors and clients to integrate and update company technology
• Ensure system optimization for all technology resources