• Oversee daily hospital operations, including clinical services, pharmacy, emergency care, laboratories, IPD/OPD, and diagnostic services.
• Ensure availability of medicines, supplies, and functioning medical equipment.
• Coordinate with all departments to optimize resource use and patient flow.
• Supervise and support hospital staff, including hiring, orientation, performance evaluation, and conflict resolution.
• Ensure appropriate staffing levels, rotations, and duty schedules.
• Coordinate staff training, development plans, and adherence to HR policies.
• Implement and monitor infection prevention and control (IPC) practices.
• Ensure adherence to national clinical guidelines and treatment protocols.
• Lead quality improvement initiatives and clinical audits.
• Handle patient feedback and complaints in a responsive manner.
• Develop and manage hospital budgets in coordination with finance teams.
• Monitor hospital expenditures, resource utilization, and financial reporting.
• Ensure proper documentation, procurement, and use of supplies and equipment.
• Monitor hospital performance indicators (e.g., bed occupancy, mortality rates, case load).
• Ensure accurate and timely data reporting donors.
• Use data for decision-making and to improve service delivery.
• Collaborate with partners for referral systems, training, technical support, and emergency response.
• Ensure compliance with donor and regulatory requirements.
• Ensure the hospital has emergency and disaster preparedness plans.
• Lead the hospital response to disease outbreaks and health emergencies.
• Ensure safety and security protocols for patients, staff, and assets