Interviewing the Customer for Islamic Financing Process:
- Check the Client’s background in DAB’s Public Credit Registry web portal and UN sanction list.
- Explaining the Islamic Financing policies & procedures to the Clients.
- Explaining any newly added Islamic product for financing to customers
- Filling out the application of the new clients or repeating and attaching relevant documents to the form (NIC/Tazkira, Photos, thumb impressions, etc.)
- Submitting the application to the Branch Manager or Team Leader
- Enter the required correct financing data in Core banking system
- Responsible for maintaining the financing files, and original title deed in the branch safe.
- Responsible for Scanning the monthly financed files along with Title deed(Qabalah)
- Compare the Client with the sanction list based on Policy.
- Report issues in MIS software to BM if any
Generation of Accurate Reports:
- Prepare the following reports:
- - Daily:
- Providing daily reports to Team Leader or Credit officer on daily activities.
- Updating the Branch Manager for the delinquent clients as needed.
- Providing reports of Client data for the Credit officer or Team Leader based need
- Also, if needed any weekly or monthly reports to the related department
Miscellaneous:
- Perform any other relevant duty assigned by the supervisor
Required Qualifications and Attributes:
- A Diploma or Degree, preferably BBA with computer courses
- Detail-oriented, accurate in documentation, hardworking, and honest
- Ability to solve the customer’s problems
- Ability to work as part of a team with local and international personnel
- Dari fluency (written and spoken) required, knowledge of English preferred
- Computer skills and ability to learn and improve database systems
- Responsible for safe-keeping and maintaining clients’ Financing files
Interested candidates can send their CVs to: vacancies@mutahid.org.af
Note: Candidates must write the position and reference number in the email's subject line. (CSO, Mutahid-FZD/60/2025)
Mutahid Microfinance Institution (MFI) is one of the leading Islamic microfinance institutions in Afghanistan. A wholly owned subsidiary of the Microfinance Investment Support Facility for Afghanistan (MISFA), the country’s apex microfinance agency. As a regulated institution licensed by Da Afghanistan Bank (DAB), Mutahid offers Shariah-compliant financial solutions designed to meet the diverse needs of aspiring entrepreneurs, small business owners, and underserved communities. Its ethical and interest-free products reflect both Islamic values and a deep commitment to social impact. With a growing footprint of 17 branches across 10 provinces, Mutahid continues to expand access to finance, stimulate local economies, and foster a resilient culture of entrepreneurship. Through tailored services, client-centric support, and operational excellence, Mutahid remains a trusted partner in Afghanistan’s journey toward inclusive and sustainable development.