- Protects organization's value by keeping information confidential.
- Daily follow up with customers in order to collect their dues on time.
- Updates receivables by totaling unpaid invoices.
- Communicate with customers via phone, email, or personally or visiting to collect the payments.
- Follow up on, collect and allocate payments of customers.
- Prepares reports and correspondence relative to collections, status of accounts, and payment records to the line supervisor.
- Monitor customer account details for non-payments, delayed payments and other irregularities.
- Maintain accounts receivable customer files and records.
- Follow up for Feedback of Customers.
- Keep updated filling system of customers with their statements.
- Recording cash and bank receipts slips and keep them attached with the related files
- Follow up with customers for BRT documents.
- Follow up with customers who are not paying their dues.
- Other collection related tasks.
Qualifications:
- 14th-grade; preference for a diploma or a Bachelor's degree relevant to business/finance.
- 1-3 years of experience in collections, payment follow-up, or managing customer payment accounts is highly preferred.
- Excellent verbal and written business communication skills.
- Fluency in local languages (Dari and Pashto) is required.
- Proficiency in English is an advantage.
Competencies (in order of importance)
- Integrity: The Job requires being honest and ethical.
- Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
- Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Concern for others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation: for any ambiguity, discuss with your superior
Interested candidates are invited to submit their applications by November 10, 2025.
Please send an updated CV to vacancies@uatelecom.af. To ensure your application is considered, please include the position title and vacancy number in the subject line of your email, formatted as below:
Collection Assistant | UAT-VA-CA-2133-J
Note: Applications will be reviewed on a rolling basis, and we encourage candidates to apply as soon as possible.
Only shortlisted candidates will be contacted for a written test or interview.
About Us: UA Telecom is a fast-growing ISP, operating in Afghanistan since 2009, providing fast & reliable Internet services all over Afghanistan through Wireless, Fiber Optic, Microwave and VSAT platforms.
For more info please visit our website www.uatelecom.af