Key Responsibilities:
- Branch Operations: Manage all operational aspects of the branch, including daily activities, staffing, and inventory management.
- Team Management: Lead, mentor, and motivate branch staff to achieve sales targets and maintain high service standards.
- Sales & Customer Service: Drive sales of SIM cards, credit cards, and other services. Ensure exceptional customer service and address customer complaints or issues.
- Staff Training: Train and develop branch employees on product knowledge, sales techniques, and customer service skills.
- Compliance & Reporting: Ensure all operations comply with Salaam Telecommunication’s policies and legal requirements. Maintain accurate records and generate sales and performance reports.
- Inventory Control: Manage inventory levels to ensure availability of products and services, and conduct stock audits as necessary.
- Customer Relations: Build and maintain strong relationships with customers to promote loyalty and repeat business.
Qualifications:
- Education: Bachelor’s degree in Business Administration, Management, or a related field.
- Experience: Minimum of 1 years of experience in telecom sales or retail management, with at least 3 years in a supervisory or managerial role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Good problem-solving abilities.
- Strong sales and customer service focus.
- Ability to work under pressure and meet targets.
- Knowledge: Familiarity with Telecommunication products and services is a plus.
Qualified applicants are encouraged to submit their up-to-date resumes with an application letter mentioning the vacancy title and number, and province name via email to below email address.
hr@knackrise.com
Note: Please include the Position title and vacancy number (Branch manager KR-028-2025, Bamyan or Takhar.) in the subject line while applying
Knackrise is non-nongovernmental organization has been opened by professional staff with experience and it open at 2020 in trading provision, Constructio distribution, sales and logistics.