• Ensure all the company and subscribers’ confidentiality.
• Issue and deliver the accurate and update invoices to subscribers.
• Reconcile the accounts receivable ledger with the general ledger to ensure all financial activity is properly recorded.
• Prepare and submit daily and weekly cash reports to management.
• Reconcile daily receipt batches with corresponding bank deposits.
• Process all required adjustments, corrections, and authorized write-offs.
• Maintain a well-organized filing system for accounts receivable documents, with clearly labeled binders and files.
• Create and manage computerized records for each client, maintaining logs, ledgers, correspondence, and payment history.
• Respond promptly to customer inquiries regarding account issues and payment discrepancies.
• Advise customers on appropriate actions and strategies for debt repayment.
• Assist in the training and onboarding of new team members in the collection section.
• Prepare reports and official correspondence related to collections, account status, and customer payment records.
• Manage the collection and processing of tax-related documentation.
• Contact customers via phone or in person to resolve overdue payments and discuss terms of service, credit, or sales agreements.
• Address valid deductions by entering appropriate adjusting entries in the system.
• Monitor overdue accounts using accounting software and automated systems.
• Encourage and negotiate payment from customers for overdue amounts, damage claims, or dishonored checks, and handle returns when necessary.
• Record payments accurately and apply them to customer accounts.
• Provide customer service related to collection matters, including processing refunds, resolving discrepancies, and reviewing account adjustments. Monitor assigned accounts, perform reconciliations, apply small balance write-offs, and issue credit memos as required.
• Collaborate with the sales team to resolve account issues in a timely and effective manner.
• Submit regular weekly and monthly reports to the direct supervisor regarding collection progress and accounts status.
Qualifications:
- Bachelor’s degree in Business Administration (BBA), Economics, or a related field.
- Minimum of two (2) years of relevant experience in finance, accounting, or collections.
- Proficiency in accounting software, especially QuickBooks.
- Strong communication skills in Dari, Pashto, and English.
- Excellent problem-solving and analytical skills.
- Ability to assess complex issues, evaluate solutions, and implement corrective actions.
- High attention to detail, accuracy, and organizational skills.
Competencies (in order of importance)
- Integrity: The Job requires being honest and ethical.
- Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
- Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Concern for others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation: for any ambiguity, discuss with your superior
Interested candidates should send their CVs to the following email address.
Address: Shahr-e- Naw Masjid Heratia Road House# 16, Kabul, Afghanistan
Submission Email: hr@afghancyber.com
Afghan Cyber ISP/ICT Company is licensed by Afghanistan Telecom Regulatory Authority (ATRA) and Ministry of Information and Technology, with business license from ministry of commerce and Industries, Afghanistan chamber of commerce and other related entities with over a decade of experience throughout the country serving as a Pioneer Internet Provider. We have proudly provide Internet connectivity to organizations such as The United Nations, US Army, Afghan government entities, NGO's, embassies and foreign missions, universities, construction companies, other corporations, residents & individuals. Afghan Cyber ISP/ICT Company has the ultimate updated technology with licensed and certified technical staff as well as international level management standard. Afghan Cyber ISP/ICT Company is a well-known name and good image in Afghanistan market. certified by famous national and international organizations. We have chosen a number of major and valuable international upstream service providers for our different VSAT / Satellite platforms, We also utilize the governmental fiber optic media for our fiber Optic and wireless services with backup and redundancy both for aerial and terrestrial connectivity.