- Identify potential customers and assess their unique needs.
- Follow the corporate sales process to deliver tailored internet solutions.
- Meet or exceed agreed-upon sales targets and quotas.
- Engage in both cold and warm outreach to generate leads.
- Schedule and follow up on calls with leads and prospects to maintain engagement.
- Communicate with leads and customers via email, providing clear and accurate information.
- Address all inquiries from leads and customers, ensuring prompt and accurate responses.
- Prioritize and escalate customer inquiries when needed to ensure timely resolution.
- Conduct cost-benefit analysis to offer the best solutions to potential clients.
- Advise customers on the most suitable internet service options for their needs.
- Promote specific internet packages and offers as directed by management.
- Inform leads and customers about current promotions, discounts, and offers.
- Cultivate and maintain positive customer relationships to maximize customer lifetime value.
- Develop and implement strategies for improving sales performance, both individually and as a team.
- Source and nurture customer referrals to expand the client base.
- Track appointments, sales, complaints, and status updates for manager review.
- Consistently meet or exceed monthly and quarterly sales quotas.
- Continuously improve performance based on experience and manager feedback.
- Prepare and share daily, weekly, and monthly sales plans with the line manager.
Qualifications:
- Bachelor’s Degree in Business Administration (BBA), Sales and Marketing, Business Development, Sales Management, or a related field.
- Minimum of 2 to 3 years of experience in sales, marketing, or business development.
- Proven ability to sell services to large enterprises, organizations, or similar entities.
- Experience in the ISP, telecom, or technology sectors is a significant advantage.
- Self-motivated and commercially aware, able to work independently and meet/exceed sales targets.
- Strong skills in contract negotiation and completion.
- Excellent communication skills across all mediums: written, verbal, email, telephone, and presentations.
- Fluency in Dari, Pashto, and English
Core Competencies
- Integrity: Demonstrates honesty and ethical behavior in all tasks.
- Attention to Detail: Ensures thoroughness and accuracy in completing work.
- Dependability: Reliable and responsible in fulfilling job obligations.
- Collaboration: Works well with others, fostering a cooperative and positive attitude.
- Empathy: Sensitive to others' needs and feelings, offering support and understanding.
- Communication: Addresses any uncertainties with a superior to clarify tasks.
Application Submission Guidelines:
Interested candidates are encouraged to submit their applications by April 30, 2025. To apply, please send your cover letter along with an updated CV in Word format to vacancies@uatelecom.af. Please ensure the position title and vacancy number are included in the subject line of your email.
Position Title: Sales Officer - Internet Solutions
Vacancy Number: UAT-VA-SO-#2113-J
Please note that Only short-listed candidates will be contacted for the written test or interview process.
About Us: UA Telecom is a fast-growing ISP, operating in Afghanistan since 2009, providing fast & reliable Internet services all over Afghanistan through Wireless, Fiber Optic, Microwave and VSAT platforms.
For more info please visit our website www.uatelecom.af